ASM Veterans Jobs

Summary

New Hire Experience Concierge

New Hire Experience Concierge will provide a best-in-class experience for new employees transitioning from onboarding to hire. The ideal candidate is a highly motivated self-starter with a positive and outgoing approach, and commitment to service excellence.

Responsibilities

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Essential Job Duties and Responsibilities

• Serve as a subject matter expert to new team members, providing support through the transition from onboarding to hire

• Provide warm handoff from Pre-Boarding Experience Coordinator, ensuring all trailing questions and needs are cared for and managed

• Maintain relationships with new hires to confirm all required actions are completed and listen for concerns and needs in the post-hire transition

• Escalate issues for action and maintain communication and documentation for all relevant details

• Manage reporting requirements including maintaining requisition and new hire data

• Execute processes to deliver various materials, information pieces, and other relevant items as part of the onboarding and hire process

• Act as liaison and support to maintain momentum and identify opportunities for enhanced support

Supervisory Responsibilities

Direct Reports

• This position does not have supervisory responsibilities for direct reports

Indirect Reports

• This position does not have guidance or mentoring responsibilities for indirect reports

Travel and/or Driving Requirements

• Travel and Driving are not essential duties or functions of this job

Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

Education Level: (Required): High School Diploma or GED or equivalent experience

(Preferred): Associate's Degree Or equivalent experience

Field of Study/Area of Experience:

Years of experience in 5 years

Skills, Knowledge and Abilities:

Excellent Written & Verbal Communication Skills

Well Organized, Detail Oriented, & able to Handle Fast Paced Work Environment

Strong Priortizing Skills

Knowledge of generally accepted practices, procedures, & standard policy & procedure development techniques

Ability to Ensure High Levels of Service & Quality are Maintained

Well Organized, Detail Oriented, & able to Handle Fast Paced Work Environment

Environmental & Physical Requirements

Office / Sedentary Requirements

Typically, requires the abilty to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.

Additional Information Regarding Advantage Solutions Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Job Locations US-AR-Rogers

Primary Posting Location : Address 4302 South J.B. Hunt Drive, Suite 110, 210

Primary Posting Location : City Rogers

Primary Posting Location : State/Province AR

Postal Code 72758

Primary Posting Location : Country US

Requisition ID 2022-426125

Position Type Full Time