Job Information
Advantage Solutions Cloud Operations Manager in Chicago, Illinois
Summary
Cloud Operations Manager
Seeking a highly skilled and motivated Cloud Operations Manager to lead and oversee our cloud infrastructure operations team. As a Cloud Operations Manager, you will play a critical role in ensuring the reliability, performance, and security of our cloud-based services. Need a strong background in cloud technologies, proven leadership experience, and a passion for optimizing cloud operations.
What we offer:
Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company match
Training and Career Development
Generous Paid Time-Off
Responsibilities:
Operational Leadership : Lead and manage the day-to-day operations of the cloud infrastructure team, ensuring the continuous availability and performance of cloud services.
Team Management : Build, mentor, and lead a high-performing team of cloud operations professionals, fostering a culture of collaboration, innovation, and excellence.
Infrastructure Monitoring and Maintenance : Oversee the monitoring of cloud infrastructure performance, proactively identifying and resolving issues to maintain optimal service levels.
Incident Management : Develop and implement incident response procedures, ensuring timely resolution of incidents and minimizing impact on business operations.
Capacity Planning : Collaborate with cross-functional teams to conduct capacity planning and scalability assessments, ensuring the infrastructure can support current and future business needs.
Security and Compliance : Work closely with the security team to implement and enforce security measures, ensuring compliance with industry standards and regulations.
Automation and Efficiency : Drive initiatives for automation and efficiency improvements in cloud operations, leveraging Infrastructure-as-Code (IaC) and other relevant technologies.
Cost Management : Monitor and optimize cloud infrastructure costs, identifying opportunities for cost savings without compromising performance or security.
Disaster Recovery and Business Continuity : Develop and maintain robust disaster recovery and business continuity plans for cloud-based services.
Documentation and Knowledge Sharing : Ensure comprehensive documentation of cloud architecture, processes, and configurations, and promote knowledge sharing within the team.
Qualifications:
7+ years of experience in cloud operations, with a focus on managing complex cloud environments, with minimum 4 years experience working with Azure.
Proven leadership experience, with the ability to build and lead high-performing teams.
Extensive knowledge of cloud platforms such as AWS, Azure, or GCP, and hands-on experience with cloud services, virtualization, and containerization technologies.
Experience with Infrastructure-as-Code (IaC) and automation tools.
Experience managing High Availability/Fault Tolerant Systems
Experience working in an Agile SCRUM environment
Excellent troubleshooting, technical problem-solving skills, and decision-making abilities
Experience with monitoring tools.
Experience with Windows and Linux platforms
Good working knowledge of Azure Policy and understanding of cloud governance.
Proficient at multitasking and proactive in work responsibilities
Knowledge of security best practices and experience implementing security measures in cloud environments.
Familiarity with incident response procedures and capacity planning.
Excellent communication and collaboration skills.
Certification in cloud technologies (e.g., AWS Certified SysOps Administrator, Azure Administrator) is a plus.
Additional Skills:
Working knowledge of at least one configuration management tool, such as Ansible, Chef, and/or Puppet
Working experience with JavaScript Frameworks (Angular), RESTful APIs, JSON and XML
Experience with Kubernetes, automating its deployment and configuration(manifests/helm/Docker/etc.)
Possess an understanding of system testing including platform, integration, load testing.
Ability to write technical documentation (platform architecture, strategy, etc.)
Ability to work on multiple concurrent complex projects and to coordinate the work of others in the cloud environment.
Job will remain open until filled
Responsibilities
The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Job Duties and Responsibilities
Job Duty
Software Development Management
Lead project planning and sizing activities, identify resource requirements, and oversee a team of internal and external resources capable of producing specified deliverables
Create and maintain an software development project plan that communicates tasks, milestone dates, status, and resource allocation
Identify and communicate major milestones and risks to achieving those milestones in a positive manner
Coordinate delivery of development (beta) and production releases that meet quality assurance standards
Manage software development projects around the BI platform to ensure quality, on time, within budget delivery from requirement definition through testing, rollout, and support
Perform work breakdown and task identification, assign tasks to project resources, track progress on assigned tasks, and manage the assembly of completed tasks into coherent deliverables
Technical Leadership
Architect, design, develop, test, and deploy code for business intelligence and database technology platforms
Plan and execute efforts to address technical debt for legacy systems and processes
Share acquired skills/knowledge with team members and mentor junior engineers
Collaborate with test team in creating a Quality Assurance strategy for supporting both new and legacy BI systems
Develop and enforce development best practices
Lead code reviews and technical exchange sessions
Manage the development and maintenance of technical documents
End User Support
Create a user support structure that addresses user requests with minimal impact on ongoing project work
Manage user training and onboarding activities.
Perform technical liaison functions to all clients/customers
Supervisory Responsibilities:
Direct Reports
- Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
Indirect Reports
- May delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and/or Driving Requirements:
- Travel and Driving are not essential duties or functions of this job
Minimum Qualifications
The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job
Education Level: (Required): Bachelor's Degree or equivalent experience
Field of Study/Area of Experience: computer science, engineering or related education/professional work experience
6+ years of significant experience with SQL Server, SSIS, SSRS
6+ years of relevant experience with Systems Analysis and documentation
Deep knowledge of related technologies such as SSAS, Microsoft and third party BI tools, .NET
Current experience presenting technical solutions to business and technical audiences
Experience leading software development teams through all phases of the SDLC
Experience managing business clients or customers
Advanced communication, organization, and project management skills
SCRUM Master and working within an Agile process a plus
Prior consulting experience is a big plus
Skills, Knowledge and Abilities
The ability to analyze ambiguous technical and customer situations and determine appropriate solutions as necessary
Self-starter, problem solver, resourceful
Demonstrated ability to provide cross-functional leadership
Ability to create and maintain a positive work environment by motivating and managing people
Experience architecting technical solutions for complex problems
Experience architecting systems and leading a small team in a Microsoft BI development environment:
SQL Server 2008 (or newer)
Microsoft Visual Studio
Microsoft Team Foundation Server
Microsoft Office
SharePoint
Third party BI visualization and end user tools
Working knowledge of related systems and platforms:.NET, Active Directory, BizTalk, Dynamics and application architecture
Environmental & Physical Requirements:
Office / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.
Additional Information Regarding The Company Job Duties and Job Descriptions:
Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Job Locations US-IL-Chicago
Primary Posting Location : City Chicago
Primary Posting Location : State/Province IL
Primary Posting Location : Postal Code 60601
Primary Posting Location : Country US
Requisition ID 2024-431632
Position Type Full Time
Category Professional: (IT, Finance, Legal, HR, Talent Acquisition, Administrative, Customer Service)
Minimum USD $140,000.00/Yr.
Maximum USD $160,000.00/Yr.