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Advantage Solutions Account Manager - Shopper Commerce - Adult Beverage in Chicago, Illinois

Summary

Account Manager - Shopper Commerce - Adult Beverage

Upshot is a Chicago based full-service creative marketing agency that creates brand excitement. Culture is our secret sauce, and we work collaboratively with an entrepreneurial spirit and a passion for what we do. Minds wide open, we are a gang of instigators, makers, all-in creative thinkers, and problem solvers. We specialize in total brand engagement, brand initiatives and shopper marketing that flow through digital, social, mobile and in-store environments.

We are seeking a highly dynamic Account Manager, Shopper Commerce to assist with adult beverage category client accounts, working with clients and across the agency to expertly execute and manage day to day marketing projects, programs and initiatives. You may work across more than one brand or on more than one client. In this role you grow into an influencer/leader on your team’s business. You are client-facing, crafting and presenting presentations and points of view while building expertise in the client’s brand category and/or center of excitement. You must have the ability to work both independently and collaboratively as part of a team in a fast-paced creative environment, and be able to make strategic decisions and meet stringent deadlines.

We are a division of Advantage Solutions. Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer:

  • Full-Time Benefits (Medical, Dental, Vision, Life)

  • 401(k) with company match

  • Training and Career Development

  • Generous Paid Time-Off

Responsibilities:

  • Manage Client Accounts to ensure needs are being met and additional business opportunities are identified; Budget, forecasting and P&L responsibility for the Client Account.

  • Clearly communicate and advise Field operations of any client issues and coordinate plans to improve or enhance field services for the client.

  • Develop regular reporting to the client to ensure their directives are being met.

  • Travel to meet with the client and present execution performance on a regular basis.

  • Effectively manage projects to achieve optimum results and successfully meet client expectations.

  • Coaching and development of Field Supervisor and Account Team.

Qualifications:

  • Bachelor's Degree in Computer Science or equivalent job-related experience is required

  • 2-4 years of experience in account and/or client relationship management

  • Hands on experience maintaining adult beverage clients preferred

  • 2+ years of experience in project management

  • Good interpersonal skills; Track record of building and maintaining customer/client relationships

  • Strong written and verbal communication skills with the ability to make oral presentations

  • Analytical and Research Skills; Decision-making skills

Responsibilities

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Account Manager (AM) position requires a technogoly savvy individual with retail experience. This position requires a creative, detail-oriented person capable of managing and leading a team, and managing and expanding current business while overseeing all facets of Client contract(s) for the purpose of ensuring professional, quality representation of Client accounts. The Account Manager's two primary areas of responsibilities are effective project and client relationship management.

Essential Job Duties and Responsibilities

  • Manage Client Accounts to ensure needs are being met and additional business opportunities are identified.

  • Clearly communicate and advise Field operations of any client issues and coordinate plans to improve or enhance field services for the client

  • Develop regular reporting to the client to ensure their directives are being met

  • Travel to meet with the client and present execution performance on a regular basis

  • Effectively manage projects to achieve optimum results and successfully meet client expectations

  • Coaching and development of Field Supervisor and Account Team

  • Budget, forecasting and P&L responsibility for the Client Account

  • Responsible for invoicing and timely payment on invoices

  • Grow contracts and capture more of clients marketing budget

Supervisory Responsibilities

Direct Reports

Hires, retains, trains, coaches, guides, directs, and develops direct reports using Company-wide processes, tools and resources

Indirect Reports

May delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving Requirements

  • Travel and Driving are essential duties and function of this job

  • Travel up to 25-30%

Minimum Qualifications

Education Level: (Required): Bachelor's Degree or equivalent experience

Field of Study/Area of Experience:

  • 2-4 years of experience in account and/or client relationship management

  • 2+ years of experience in project management

Skills, Knowledge and Abilities

  • Good interpersonal skills

  • Track record of building and maintaining customer/client relationships

  • Strong written communication and verbal communication skills

  • Analytical and research Skills

  • Decision making skills

  • Well-organized, detail-oriented, and able to handle a fast-paced work environment

  • Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines

  • Ability to work effectively with management

  • Ability to make oral presentations

  • Ability to exercise sound judgment

Environmental & Physical Requirements

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

Additional Information Regarding The Company Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Job Locations US-IL-Chicago

Primary Posting Location : City Chicago

Primary Posting Location : State/Province IL

Primary Posting Location : Country US

Requisition ID 2021-344673

Position Type Full Time

Category Client Services/Account Management

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